SMS program and how you opt in
This page describes the CallTextService text-messaging program. Reviewers and end users can read it without signing in.
Legal name: Greg Martins Oji, MD. Inc.
Brand / DBA: CallTextService
Website: https://calltextservice.com
Use case: Customer care (missed-call booking texts)
Privacy Policy:
https://calltextservice.com/privacy-policy
Terms of Service:
https://calltextservice.com/terms
How consumers opt in to SMS
Greg Martins Oji, MD. Inc. (CallTextService) sends one customer-care booking text after you call a subscribed home-service company. Messages are not marketing. Typical frequency is one message per missed or forwarded call. Message and data rates may apply. Reply HELP for help. Reply STOP to cancel.
On the call (primary): Call the company’s published number. If the office does not pick up, you hear a prompt that describes the booking text, then:
Press 1 or say YES to receive a text link to request a technician.
Press 2 or say NO to decline.
No text is sent unless you press 1 or say yes.
By text (START / YES / UNSTOP): You can also opt in, or resume after STOP, by texting a keyword to our number:
Text START, YES, or UNSTOP to (626) 929-2011
You will receive a confirmation text. Privacy Policy: https://calltextservice.com/privacy-policy. Terms: https://calltextservice.com/terms.
Two kinds of texts
Customer missed-call texts: on the forwarded call we describe the booking text, frequency, rates, and privacy/terms, then ask the caller to press 1 or say yes before we send one SMS with a booking link. The text includes HELP and STOP. Typical frequency is one message per missed call.
Staff job alerts (this opt-in): optional texts to technicians or office staff when a job is assigned. Not required to buy or use the dispatch board.
SMS consent is not required to use the service
A company can request service, pay, accept Terms / Privacy, and go live without anyone agreeing to receive staff texts. Dispatchers and technicians can sign in and run jobs without SMS. Consent is not a condition of purchase.
How you opt in to staff texts
First-time opt-in uses an optional checkbox that is unchecked by default on https://calltextservice.com/register or on this page. After STOP, text START, YES, or UNSTOP to the same number to resubscribe.
Optional: opt in to CallTextService job-alert texts
This form is optional. Skip it if you only want the dispatch board. Use the board without SMS.
Sample staff message
New job — Rivera HVAC. Maria Chen · 412 Oak Street. Open job: https://calltextservice.com/app?job=… Msg & data rates may apply. Reply HELP for help, STOP to cancel.
HELP and STOP
HELP replies with support instructions for CallTextService. STOP cancels SMS from this program. We will not text that number again unless it is enrolled with new affirmative consent.